New domain names which are registered with or transferred to Al Net Solutions are registered through, LLC (GoDaddy). While ANS does manage your domain names, typically these names are in a GoDaddy account in the your name. Typically this done upon final completion of the design project and we email your GoDaddy account login information to you. If you are unable to locate your GoDaddy account information, please contact us for further assistance. Please note we do have limited access to your GoDaddy account so that we can make changes, DNS, Host and/or Name Server information. We are unable to unlock the domain, delete the domain, add/remove features, renew the domain or update your WHOIS information.

IMPORTANT: GoDaddy typically will send multiple reminders,usually starting about 90-days prior to expiration and will continue to do even after the domain has expired . The notices will stop if any one of the following happens:
  • The expired domain name is renewed
  • The expired domain is sold in an expired domain auction held by GoDaddy
  • The expired domain was sold off by a backorder
  • The expired domain has entered a redemption status and the domain registry will be releasing the expired domain back to the open market
  • The expired domain is deleted by you from your GoDaddy account
If you are positive you no longer going to use the domain name and want to stop the notices, it is recommended you login into your GoDaddy account and delete the name . WARNING: Once a domain name has been deleted from your GoDaddy account, all services attached to it including website and EMAIL will stop working. Furthermore, a domain that has been deleted is automatically placed in redemption status which means it may be sold in a domain auction or through backorder. If you change your mind, you may still be able to recover the deleted domain, but additional fees will apply.  If you are unable to delete the domain and  are getting a message about Protected Registration please see the What is Protected Registration section below.
I am getting a renewal notice from another domain registrar.

If you are receiving renewal notices from another registrar other than GoDaddy check at to see if the domain is registered with, LLC.
  • The registrar is not listed as, LLC. You may not have chosen to transfer the domain to GoDaddy or you started a transfer and it was never completed (did not complete within 45-days, domain was too new to transfer or prior registrar had hold on domain name). While you may have your domain with any registrar you choose, to make management easier we prefer you have your domains with GoDaddy. Please contact us for further assistance.

  • The registrar is listed as, LLC. Why am I getting noticed from a 3rd-party registrar? The domain market is highly competitive and other registrars will try to get you to move (transfer) your domain name(s) to them. If the notice or directions request that you unlock your domain and/or provide an authorization code, they are trying to get you to move your domains to them.
I am getting a renewal notice from GoDaddy, but the WHOIS shows the domain has not expired.

As a courtesy and to prevent you from losing your domain name, GoDaddy will report to the registry the domain has been renew for another year. Check the Update Date field on the WHOIS entry. If it is a day or two from when your domain name was originally set to expire then GoDaddy has reported that your domain name was renewed. However, the domain name will show expired in your GoDaddy account.
Also note, domain names are renew based on their original expiration date. If a domain expired on July 13, 2014 and was renewed on August 6, 2014 for one-year the new renewal/expiration date is July 13, 2015.

Why does the WHOIS show Domains By Proxy instead of my contact information?

Domains By Proxy is a GoDaddy division which handles privately registered domain names. You elected to register your domain name privately (or selected Protected Registration). With private registration, your personal contact information (name, address, phone, email, etc.) are not displayed in the WHOIS directory. This will cut down on spam, telemarketers and junk mail (please note that WHOIS information is suppose to only be used for the purpose of identifying the owner of a domain and/or to contact the owner. However, there are people who will use this information for other purposes). One nice thing about Private Registration is, it forces people to go to your website where they can contact you via the method you prefer. Further, you can setup within your Domains by Proxy account to have emails sent to the address listed in the WHOIS to be forwarded to an email address of your choice. If you wish to cancel the private registration at any time you can do so from within your Domains By Proxy account. When you registered the domain privately or with Protected Registration, you were sent an email with your Domains by Proxy account login (note: the password for this account would be the same as your GoDaddy account at the time of registration). If you need help locating your Domains by Proxy account or for further assistance, please contact us for further assistance.

What is Protected Registration and how do I remove it?

Protected Registration is a premium domain name registration which includes:
  • Transfer Lock.While locking your domain name does prevent transfer to a another registrar, it will stop the domain name from being transferred internally to another GoDaddy account. With Protected Registration, the domain name is locked to your account and CAN NOT be transferred anywhere without written consent.
  • Domain Registration Privacy. Your personal contact information (name, address, phone, email, etc.) are not displayed in the WHOIS directory.
  • Expiration Protection. Should your domain name fail to renew due to a declined payment method or auto-renew is off, your domain will be automatically renewed for one-year. This will keep your website and email active and prevent you from losing the domain name. Your domain will show a status of Expired Protected in your GoDaddy account. The domain name still needs to be renewed and you will be charged the full 1-year renewal rate and protected registration fee. Note: Protected Domains that are renewed after they expired regardless of how when, are renewed from the date of expiration. Example, a domain with Protected Registration expired on July 13, 2014 and was renewed on October 31, 2014 for 1-year. The new expiration date will be July 13, 2015 not October 31, 2014.
To remove Protected Registration requires you to send a request in writing for security purposes, along with a copy of your ID and (if applicable) legal document (s) of your business (articles of incorporation, business license, etc). Please contact us for further assistance to find out how to remove Protected Registration.